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Thank you for visiting and shopping at La Creme de la Creme. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Due to COVID-19 and shortages in shipping services we are not sure when you will receive your package.

Estimated delivery times are as follows:

  • Anywhere in Western BC: 5-7 business days
  • Anywhere else in Canada: 7-14 business days
  • International: At this time we are unable to provide an estimation for International orders

Shipping rates & delivery estimates charges for your order will be calculated and displayed at checkout. Delivery delays can and will occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

Customs, Duties and Taxes

La Creme de la Creme is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

La Creme de la Creme is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

We're improving our delivery process to make your packages even safer, so there may be a 2-4 day delay in processing your orders.